A phone call is often the first touchpoint with customers. If they can’t get through, you don’t get a second chance to make a first impression.
To solve the telephony problem, we offer a flexible choice of VoIP phone systems – hosted PBX or cloud phones – which allow you to handle calls from anywhere.
A Voice over Internet Protocol system, often abbreviated to VoIP system or VoIP service, is a communication solution that utilises internet connectivity to facilitate voice calls.
In the competitive business landscape of today, effective communication is a necessity. Understanding the nuances of VoIP phone systems can be a game-changer for your business. Let's delve into the world of VoIP phone systems.
You won’t need a telephone line. VoIP phone systems operate over any broadband connection, using that to make and receive calls. Even if your broadband is interrupted, the system keeps working.
The technology is simple to use and gives your business infinite flexibility. It allows people to work how, when and where they choose. The configuration will be unique to you. We custom build each system to make sure it brings real-life business benefits.
With the average business phone system lasting between 6-8 years, buying your next system is not a decision to get wrong. Our guide helps you to analyse what you need from your next phone system, the benefits of modern VoIP phone systems, what you should look out for when buying and advice on which to choose.
A VoIP phone system is a cutting-edge communication solution that uses internet connectivity to facilitate voice calls. Unlike traditional phone systems that use copper lines for transmitting sound waves, VoIP converts voice signals into digital data packets. These packets are then transmitted over the Internet, enabling phone conversations to occur anywhere in the world with an Internet connection.
While conventional landlines, also known as the Public Switched Telephone Network (PSTN), have been reliable over the years, the VoIP phone system has sparked a revolution in business. The transition from conventional systems to VoIP is primarily driven by VoIP's cost-effectiveness, unparalleled flexibility, and scalability. The VoIP phone system allows businesses to make international calls affordably while enjoying advanced features.
"PS Tech have supported us by providing us with a Telephony Service which allowed our staff to instantly work from home and protect their private phone numbers… They were quick to deal with enquiries and had us up and running in no time. The aftercare service is also of a high quality… I would recommend PS Tech.”
Kevin and his team were very helpful in advising us on all the steps involved in moving from our old supplier when we decided to change to a VOIP telephone system...Based on our experience we would highly recommend PS Tech to anyone looking to change telephone supplier.
Brilliant service, solved my telephone needs, quickly and efficiently
We're committed to providing your business with the best VoIP service. Our cloud-based systems are tailored to meet your unique needs, offering high-quality call services, advanced features like call recording and forwarding, and the flexibility to grow with your business. Our team of experts is here to help you understand your options and choose the best VoIP phone system that fits your business needs and goals.
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Opting for a cloud based phone system can give your business a competitive edge. This decision is not simply about choosing a communication method but a solution that strengthens your business.
A VoIP phone lets you make or receive business calls from home, on the road or anywhere in the world, provided you have an internet connection.
By routing multiple phone lines and calls over the Internet, VoIP mobile phones can significantly reduce communication costs, especially if your business frequently makes international calls.
Here's a glimpse of some of the key features:
With a VoIP App on your mobile phone, communication is always at your fingertips, ensuring you never miss a critical business call. Moreover, integration with other business applications like CRM software improves productivity and customer service.
Your sales team can update client information on the go, while your customer service can provide immediate, informed support.
A VoIP business telephone system is more than just a communication platform. It's a strategic asset that can elevate your business connectivity, agility, and customer interaction to new heights.
Whether a small start-up or a large corporation, embracing VoIP solutions can significantly contribute to your business growth. They support remote work, facilitate collaboration, and enhance customer service by always ensuring clear, reliable communication.
One key aspect to remember with business VoIP systems is their dependency on a stable and robust connection. The quality of your VoIP calls is directly linked to your internet bandwidth. Therefore, ensuring a reliable connection is essential. We offer high-quality business broadband connections to ensure seamless communication.
As technology progresses, businesses must adapt to stay competitive; this includes the transition from conventional phone systems to Internet phones.
Internet phones have reshaped the business communication landscape offering several advantages.
If you have a reliable network connection, they include:
Conventional calls operate over the PSTN and therefore lack the flexibility and features that are offered by a VoIP system. While conventional systems can be reliable, it is typically more expensive, less scalable, and provides fewer features.
However, the right choice ultimately depends on your business's needs and circumstances. Because of this, we are here to help you make the best decision for your business.
It's important to identify the factors that make a VoIP provider stand out and align these with your specific business needs.
When evaluating potential VoIP providers, you should consider the service's reliability, call quality, features, scalability, customer support, and price. A robust VoIP service provider should offer a reliable solution backed up by quick resolution times when fault resolution is required.
A reliable connection is the backbone of your business VoIP service. A robust and steady connection ensures high call quality, smooth operation and overall system reliability. If your network connection is unstable, your VoIP service will be too, which can impact your business communication significantly.
We understand the importance of reliable, fast, and secure internet connectivity. That's why we provide top-notch broadband services to complement our cloud based VoIP system offerings. Partner with us, and let us guide your business towards enhanced communication and success.
Choosing a cloud-based system is a strategic decision that can propel your business forward. These cloud based phone systems are cost-effective, with lower setup and maintenance costs. They also offer greater reliability and better call quality, thanks to their dependency on IP rather than traditional phone lines.
Cloud-based systems and software-based VoIP phone systems offer several key benefits. First and foremost, they provide superior flexibility. With a cloud-based phone system, you can make or receive calls from anywhere. This makes them ideal for remote or mobile work situations.
In addition, cloud-based systems are scalable. They can quickly grow with your business, allowing you to add new lines or features as needed without significant infrastructure investment.
The cost of a VoIP phone service in the UK can vary significantly depending on the provider and the specifics of the service. However, VoIP phone systems typically offer more cost savings measures over traditional ones, particularly for businesses that make significant long-distance or international calls. As your IT experts, we’ll be here to assess your current business needs and setup and offer the best, and most cost effective solution, so you don’t have to.
As we adapt to remote working, the VoIP phone system is perfect for a cost-effective and convenient way of working.
Contact us today to learn more about how our Voice over Internet Protocol services can support your business growth. With us, the future of your office phone and business communication is in safe hands.
