OUR IT SUPPORT PLANS
A plan for every size business, and all business needs. Let's get started.
When you’re running a business, you don’t need the hassle of managing technology. Our managed IT services take the burden off your shoulders and ensures organisations improve their efficiency with dependable and reliable IT systems. We proactively monitor and manage your IT systems making sure everything runs seamlessly.
We provide a wide range of IT services, including:
We look after our clients IT infrastructure so they can concentrate on growing their business.
A plan for every size business, and all business needs. Let's get started.
Step into the exhilarating realm of managed services! As enterprises grow and transform, their IT necessities undergo the same evolution. Managed IT Services might just be what you need to kickstart your business's thriving journey.
Our role extends beyond merely troubleshooting technical difficulties; with our qualified and outsourced IT department, we strive to be your dedicated IT partner, safeguarding smooth functioning and dynamic growth of your business in the current digital landscape. Keep reading to discover how a collaboration with a Managed Service Provider (MSP) can launch your business to loftier heights.
No nasty surprises. A fixed monthly payment for easy budgeting.
Rapid response times from our friendly, knowledgeable UK team.
We’re jargon-free – humans just like you, but with expert tech knowhow.
A Managed Services Provider (MSP) refers to a third-party organisation that remotely manages and maintains a business's IT infrastructure, encompassing systems, networks, and applications. MSPs take a proactive approach by overseeing and resolving IT issues, providing ongoing support, and offering strategic guidance. In essence, an MSP serves as an extension of your internal IT department, equipped with a diverse range of resources, extensive industry expertise, and the ability to deliver cost-effective and cutting-edge solutions.
By partnering with a managed IT service provider, businesses can offload their IT complexities and focus on core operations. An IT services provider acts as your trusted technology ally, going beyond fixing problems to preventing them. They function as vigilant technology guardians, constantly monitoring your systems to ensure smooth and secure operations.
The ultimate aim of a services provider is to streamline your IT processes, minimise downtime, enhance security measures, and ultimately drive your business's success. So, when you think of managed services, envision a strategic partner dedicated to empowering your business through technology. They are not just tech support but your IT superheroes, supporting and enabling your growth journey.
“The migration itself was pain-free, and whilst we had support available to cover any teething problems there were none… PS Tech are our trusted IT partner. We have recommended them to our own clients and wouldn’t hesitate to do so again.”
“The solutions met our objectives very well but most importantly suits the business very well. Nothing was lacking and we’re very happy… PS Tech are full of love and easy to talk to. Perfect, quick, effective, easy, and professional.”
“Amazing helpful team. No problem is an issue. PS Tech have helped with IT changes, upgrades and improvements. Brilliant company providing a personal service and all the IT solutions needed for organisations professionalism."
"PSTech have twice sorted out complex IT issues for me very satisfactorily. The team are responsive, very helpful, polite and technically skilled. I have already recommended them to others."
We stand out by embodying a genuine commitment to driving your business growth. We understand that managed services go beyond the smooth operation of your IT systems—it's about equipping you with the tools, strategies, and support needed to achieve new levels of success.
With a focus on leveraging cutting-edge technologies and prioritising security and efficiency. We are your trusted advisor, whether it's new information technology, recommending the best subscription model or simply helping you out of a jam on a tough day; our response times are fast, and our experienced team is always on hand.
We speak human, literally. No tech jargon, just simple solutions.
Winners of “Best Business IT Experts 2023”, we strive for continued excellence in the MSP sector.
Experience in best practice, and experts in fresh and innovative technology and application.
Easy, flexible for SME’s and all size businesses.
Did you know 89% of all cyber attacks on business start with a phishing email? Let us help protect your business and data.
Providing you with flexibility, reliability and managing your set up from day 1.
Managed Services involves entrusting the management of IT operations to an external provider. This comprehensive approach covers various services, including network management, system operations, cybersecurity, and data backup. Managed Services stand out for their proactive nature, where potential issues are detected and addressed before they can impact your business. By prioritising problem prevention rather than reactive troubleshooting, managed services bring stability, predictability, and improved efficiency to your IT operations.
MSP's play a pivotal role in shaping and driving your strategy. By assuming responsibility for complex IT tasks, MSP's free up your time and resources, allowing you to focus on strategic growth initiatives. They provide valuable insights and guidance on technology investments aligned with your business objectives. Moreover, MSP's offer scalability, ensuring that your technology infrastructure can accommodate your evolving needs as your business expands.
From enhancing IT security to ensuring seamless business continuity, from optimising operational efficiency to reducing IT costs, MSP's contribute significantly to various aspects that directly impact your business's success. Therefore, it is crucial to perceive an MSP not only as an IT service provider but as a strategic partner committed to leveraging technology for the growth and success of your business.
Understanding the distinction between a Managed IT Services provider and doing it yourself with Software as a Service (SaaS) can be perplexing for many. Think of Managed Services as a bespoke gourmet dining experience where a dedicated chef caters to your specific needs. In contrast, SaaS resembles a buffet with many options, but they lack customisation.
Our Managed Services encompass a wide array of IT solutions meticulously designed and managed by our expert team to meet your business's precise requirements. This includes network monitoring, workplace infrastructure, cyber security and support. These solutions are connected and plugged into our orchestration tools to ensure a holistic, connected, secure IT environment. This improves your experience of the Managed IT Service, and most importantly, improves uptime and security!
On the other hand, managing your own separate SaaS subscriptions involves accessing cloud-hosted software, and understanding the complexities of their siloed security and API’s.
Both models have their merits. SaaS works well for standalone applications that require minimal integration or customisation of your end-user systems. However, when it comes to strategic and deeply integrated IT functions that underpin your core business, Managed IT Services offers customers a superior fit, providing tailored solutions that drive optimal outcomes.
Cloud Services have revolutionised modern business practices. Yet, there's more to these services than just storage and accessibility. They serve as the backbone of business innovation, encompassing everything from delivering software and platforms via the cloud (SaaS, PaaS, IaaS) to offering complete virtual workspaces.
Cloud services facilitate business continuity, provide scalable resources to match evolving needs, and enable remote surveillance and access to services—making them indispensable in today's distributed work environments.
Our approach combines the power of cloud services with the customisation and expertise of managed services. We harness the cloud for efficient infrastructure management, reducing support costs and increasing operational efficiency.
We go beyond playing individual cloud notes; we orchestrate cloud symphonies. Cloud computing is not merely a tool for us; it forms the foundation for delivering comprehensive IT solutions that drive success.
With cloud-based remote surveillance, we swiftly oversee network performance and security, ensuring seamless business continuity. Additionally, we manage user access, safeguarding your systems with a focus on security and efficiency. The outcome? A seamless, efficient, and secure IT environment that caters to your needs, enabling you to focus on your core competencies while we handle the technical support intricacies.
Managed services have the transformative power to revolutionise your business operations. By ensuring the reliability, security, and optimisation of your IT systems to meet your unique needs, managed services empower you to concentrate on what truly matters: your business. From increased productivity to fortified security measures, the benefits of managed services have a direct impact on your overall company's success.
When faced with the decision of choosing a Managed Service Provider (MSP), businesses often grapple with the dilemma of opting for the largest MSP versus the best MSP. While a large MSP may boast extensive resources, size alone does not guarantee the ideal fit for your business.
Selecting an MSP should align with your specific needs, company strategy, and operational requirements. The best MSP for your business is the one vendor that understands your industry, possesses the ability to scale alongside your growth, and offers a defined set of tailored solutions that address your unique demands.
Managed IT Services are far from a one-size-fits-all solution. Every business has its own distinct needs, growth aspirations, and challenges. A customised approach in managed IT services ensures that your IT infrastructure, services, and support are perfectly aligned with your specific business goals and operational necessities.
Customisation within IT services spans a wide spectrum, encompassing software installation, tailored network configurations, managed security, user access management, bespoke software solutions, and specialised support. The goal is to create an IT environment that seamlessly fits your business, fostering efficiency and enabling success.
We deliver a comprehensive suite of managed services that cater to all your IT needs, ensuring seamless operation of your technology infrastructure in support of your business objectives. With our range of managed services, by offerings, and other providers services, including comprehensive IT support, specialist software, and robust cyber security, we are fully equipped to be your trusted partner in achieving success.
Efficiency is vital for company success, and our Professional Services Automation (PSA) tools are specifically designed to streamline our operations. From task management and time tracking to client invoicing, our PSA tools automate these processes, enabling our team to focus on helping you grow your business.
We recognise that each business has unique technological requirements. That's why we provide our customers with a diverse range of specialist software platforms, from Microsoft 365 solutions to customised applications. Leveraging the power of technology, we help you and your customers enhance productivity, collaboration, service and overall business efficiency
We offer fully managed IT technical support for organisations seeking end-to-end IT services, as well as a flexible pay-as-you-go option for smaller companies or those requiring on-demand support. Our dedicated remote support team is always ready to deliver prompt and efficient technical assistance, ensuring minimal disruption to your business operations.
A well-managed IT system and infrastructure is the cornerstone of any successful business. We provide proactive infrastructure management and maintenance services to our clients to ensure that your business systems operate smoothly and consistently. From regular maintenance and system upgrades to resolving issues, our team ensures the continuity of your IT infrastructure, supporting uninterrupted business operations.
We prioritise the security of your business. Our network monitoring services are designed to detect and address potential threats before they can impact your operations. Through continuous monitoring of your networks, we proactively identify vulnerabilities, safeguarding the integrity and confidentiality of your business data.
Our remote monitoring services offer real-time oversight of your IT systems, enabling us to promptly address any issues that arise, often resolving them before you even notice a problem. We set up and manage remote firewall administration to ensure you and your data are always protected.
Additionally, our user access accounts management ensures secure access to your business systems and data, adhering to the principle of "least privilege" to protect your business from potential security breaches.
We also provide consultation and set-up services for Phones and Business Internet, including VoIP solutions for lower costs and enhanced service reliability. Furthermore, our Cyber Security services encompass comprehensive network security measures and Cyber Essentials training for managing your team, bolstering your business's defence against cyber threats.
Our project consultancy services provide expert advice and tailored strategies to meet your specific business needs. Whether you are embarking on a new IT project or seeking to optimise your existing operations, we can guide you towards the best solutions that support your business growth.
At PS Tech, we go beyond being a managed service provider—we are your dedicated partner in harnessing technology to drive success.
By choosing us, you are opting for a partner committed to meeting the needs of your business. We go beyond providing generic managed IT services—we invest the time to understand your business, your current application service providers, your strategy and objectives.
Our team believes in the power of tailored solutions rather than one-size-fits-all approaches. We offer a comprehensive suite of services, including automation, infrastructure management, remote monitoring, advanced cyber security, technical support and more, all designed to optimise your business operations.
As a medium-sized managed service provider ourselves, we possess firsthand knowledge of the unique challenges and opportunities faced as managed service providers by medium to large corporations and full-sized small businesses too.
At PS Tech, we are not just your Managed Service Provider; we are your dedicated partner in achieving success in your business.
Our unwavering dedication is to you—your business needs are our top priority. With service level agreements to suit your business, our flexible and custom packages ensure we are there when you need us. We invest the time and effort to truly comprehend your specific requirements, allowing us to tailor our services accordingly. Count on us for expert advice, proactive solutions, and steadfast support because we recognise that your triumphs are a testament to our own success.
Working with trusted platforms, we are a technology partner you can trust. If you're eager to witness the unparalleled impact that dedicated and expert-managed service providers can make, we're here to initiate that conversation. Let's engage in a discussion about your business needs and explore how our customised managed service providers and IT services provider solutions provide expertise that can propel your business growth. Contact us today—we eagerly anticipate partnering with you on your journey towards greater success.