Reliable IT Support in Sussex

PS Tech helps growing businesses simplify IT with secure Microsoft 365, cloud and cyber security solutions, backed by expert advice and responsive support.

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Download Our "Guide to Good Cyber Security"

Learn how to identify cyber security risks, protect your business with practical security measures, prepare for potential attacks, and strengthen your protection with expert guidance.

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Your IT Provider Should Reduce Stress, Not Add to It

When support is slow, costs are unclear or cybersecurity is treated as an afterthought, IT becomes a distraction for the whole business. Many teams come to PS Tech after feeling that simple requests take too long, experienced help is hard to reach and technology planning is missing. Businesses in Uckfield, Sussex, Kent, Surrey and London deserve IT that feels accountable, secure and commercially sensible.

Slow Ticket Responses

Simple requests should not take days to move forward. Slow support interrupts work, frustrates staff and makes leadership teams question whether their provider understands business urgency.

Unclear IT Costs

Rising IT spend is difficult to accept when nobody explains what is happening behind the scenes. We help clients understand the purpose behind recommendations, maintenance, security work and ongoing improvements.

No Clear Roadmap

A provider may be friendly, but that is not enough if they do not understand your goals. Without planning, technology can become a barrier to growth instead of a foundation for it.

Cyber Security Assumptions

Antivirus alone does not address the wider risks facing modern businesses. Identity protection, Microsoft 365 security, backup, awareness and good standards all need proper attention.

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Our IT Solutions & Services

Complete IT solutions designed to protect, support, and grow your business.

AI
AI should solve a defined business problem, not create another disconnected technology project. PS Tech ...
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Cloud Solutions
Cloud Solutions for Business should make everyday work simpler, not add another layer of complexity. ...
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Compliance: Cyber Essentials
Cyber Essentials should not become another unclear compliance task. PS Tech helps Sussex businesses review ...
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Cyber Security Services
Cyber security services should make your business safer without burying your team in jargon or ...
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PS Tech Combines Strong Standards with Real Human Support

We are not a faceless ticket factory or a cheap break-fix provider. PS Tech works best with businesses that value secure foundations, clear communication, accountability and long-term improvement. Our approach is practical, plain-English and designed around the outcomes that matter: uptime, security, continuity and a smoother day-to-day experience for your team.

Powered by People

Clients work with a team that takes ownership, explains issues clearly and builds genuine relationships. Support feels personal because we take time to understand your business, people and priorities.

Cyber Security-Led Foundations

We focus first on the essentials that reduce risk, including Microsoft 365, backup, identity protection, device management and cyber security standards. PS Tech holds Cyber Essentials Plus, and our services include Cyber Essentials aligned guidance for businesses that need stronger assurance.

Plain-English Advice

Good IT support should make decisions easier, not more confusing. We explain the why behind recommendations, costs and risks so business owners and leadership teams can act with confidence.

Built for Growing Teams

We support growth-minded organisations with 10 or more users across Sussex and the South East, including HVAC and building services, M&E consultancy, care providers and professional services. Whether you need fully outsourced IT or support for a small internal team, we bring structure, capability and guidance.

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How We Secure Your Business

A simple, proven process to assess your IT, eliminate risks, and give your business a clear path forward.

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Let’s talk about what’s not working and where you need support.

Get an IT Plan

We’ll create a clear IT strategy that fits your business.

Stay Focused

We handle your tech so you can run your business with confidence.

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A Clear Path to Better IT Starts with the Right Conversation

Our process begins with a discovery call where we listen to your business goals, current frustrations, known risks and plans for growth. From there, we complete deeper discovery and, where useful, a technical, cyber security or compliance-focused audit to understand what needs attention.

We then provide a written proposal with clear recommendations and talk through the service, pricing and priorities with you. Once approved, onboarding starts with a kickoff meeting, regular touchpoints through the first 90 days and a final alignment report so the service is set up to be standardised, efficient and reliable.

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What Our Clients Say

    
 
 
       Posted on Google  
   
   luisa pretolani 
 
 
 
 Trustindex verifies that the original source of the review is Google. In my capacity as Treasurer and trustee of a medium sized charity-  for more than 5 years, I have had the pleasure to work with the PS Tech team across our website - which they assisted building and are now managing- and build and manage our email system. I highly recommend PS Tech for their knowledge, experience, kindness and quick response(!).
  
 
      Posted on Google  
   
   Kelly Digby-Clarke 
 
 
 
 Trustindex verifies that the original source of the review is Google. Having recently completed the onboarding process with PS Tech, I can say that they are professional, knowledgeable and friendly.  Queries are attended to promptly and all members of staff are approachable.
  
 
      Posted on Google  
   
   Jacqueline Crooks 
 
 
 
 Trustindex verifies that the original source of the review is Google. PK is brilliant, he's always extremely patient, calm and reassuring for someone like me who struggles with tech. Not only does he always resolve the issues I'm struggling with, he also makes great suggestions for improving how I work more efficiently. Great service.
  
 
      Posted on Google  
   
   Brendan Allen 
 
 
 
 Trustindex verifies that the original source of the review is Google. “ I can only comment on the service I have received but I have never been disappointed in my dealings with ANY of the representatives from PS Tech.  In this case, my assigned technician Xavier was up to speed quickly and responded exactly as I needed, given the urgency of the requirement "
  
 
      Posted on Google  
   
   Nicola Brown 
 
 
 
 Trustindex verifies that the original source of the review is Google. “I feel an enormous sense of relief when PS Tech respond to my calls for help. Dennis is like a member of staff in my own company. He's professional, responsive and always gets the job done as quickly as he can.”
  
 
      Posted on Google  
   
   Lennox Cato DL 
 
 
 
 Trustindex verifies that the original source of the review is Google. We just wanted to send a message to thank you for all the help and advice you gave us with the move of our office, and updating our computers etc.
Each one of you have been so helpful and patient with us. The service has been impeccable and we certainly couldn't have done it without you! Thank you!
  
 
      Posted on Google  
   
   Louise Brake 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thanks to PS tech we are as secure as we can be, and get super fast support and responses. excellent team!
  
 
      Posted on Google  
   
   Stephen Cowlin 
 
 
 
 Trustindex verifies that the original source of the review is Google. PS Tech have provided our IT support since 2019. During that time we have overseen replacement of hardware, and moving from location based server to SharePoint. Paul remains closely involved with our requirements and is ably supported by his team from day to day helpdesk queries, to managing our new starters and projects. We would have no hesitation in recommending PS Tech!
  
 
      Posted on Google  
   
   Fiona Musariri 
 
 
 
 Trustindex verifies that the original source of the review is Google. They are genuinely helpful. Not just trying to get money out of small business but really tailor what you need and advice you based on your actual business
  
 
      Posted on Google  
   
   Vickie Eggs 
 
 
 
 Trustindex verifies that the original source of the review is Google. PS Tech set up my previous laptop way before the pandemic but now I wanted a faster laptop for when I was working away from the office/home. I have known Paul at PS Tech for more than 14 years so I trust his experience and advice implicitly. Paul supplied with me with a new Dell Latitude laptop, and it is soooooo quick!! As I do not live local to PS Tech, they also provided a service to set the computer up in advance and ship it to my home address. That saved me a lot of time and hassle (and heartache as I just don't have the patience they do), and I am glad I asked them. I have absolutely hit the ground running with it. Thanks so much to the team!

Get IT Support That Helps Your Business Move with Confidence

If your current IT setup feels slow, unclear or too reactive, PS Tech can help you understand what needs to change. Get a Free Assessment to discuss your goals, review your risks and see whether our people-first, security-led approach is the right fit for your business.

Schedule A Call

Reliable IT Support in Sussex

Download Our "Guide to Good Cyber Security"

Your IT Provider Should Reduce Stress, Not Add to It

Slow Ticket Responses

Unclear IT Costs

No Clear Roadmap

Cyber Security Assumptions

Our IT Solutions & Services

AI

Cloud Solutions

Compliance: Cyber Essentials

Cyber Security Services

PS Tech Combines Strong Standards with Real Human Support

Powered by People

Cyber Security-Led Foundations

Plain-English Advice

Built for Growing Teams

How We Secure Your Business

Schedule a Call

Get an IT Plan

Stay Focused

A Clear Path to Better IT Starts with the Right Conversation

What Our Clients Say

Get IT Support That Helps Your Business Move with Confidence