Joiners & Leaver Process for Businesses

PS Tech

Reduce Gaps in Your Joiners & Leaver Process

Without clear ownership and repeatable steps, routine staffing changes can create delays, unnecessary access and confusion about equipment.

New Starters Are Left Waiting

Employees can lose productive time when accounts, permissions and devices are not ready. A defined process helps the right IT tasks happen before each agreed start date.

Former Employees Retain Access

Accounts and permissions may remain active when departure information reaches IT too late. Clear notification and removal steps help reduce avoidable access risks.

Equipment Is Not Tracked

Laptops, phones and other business equipment can be overlooked during staffing changes. Recording assigned devices makes collection, reassignment and replacement easier to manage.

Nobody Owns the Next Step

HR, managers and IT may each assume someone else is handling an important task. Defined responsibilities help your team complete each stage without relying on memory or scattered messages.

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Practical Joiners & Leaver Support in Sussex

PS Tech can help create and manage a repeatable process that connects employee information with the IT work required at each stage.

Account and Access Management
User accounts and permissions can be created, changed or removed according to the information and approvals your business provides. This helps employees receive appropriate access for their role.
Device Preparation and Recovery
The process can cover preparing assigned devices for new starters and identifying equipment that must be returned when someone leaves. Responsibilities and status can be documented for clearer follow-up.
Onboarding and Offboarding Checklists
Repeatable checklists help managers, HR and IT see which actions are required and who is responsible. The agreed scope can reflect your existing systems and internal procedures.
Process Documentation
PS Tech can document the agreed workflow, notification points and responsibilities. This gives your business a practical reference for future starters, role changes and departures.

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Joiners & Leaver Process FAQs

What Is Included in the Joiners & Leaver Process?

The scope can include account creation and removal, access changes, device preparation, equipment recovery and process documentation. PS Tech will review your requirements and confirm the included tasks before work begins.

How Much Does Joiners and Leaver Support Cost?

Pricing depends on your systems, the number of tasks involved and whether you need process design, ongoing support or both. PS Tech will clarify the scope and cost before any work starts.

How Much Notice Do You Need for a New Starter?

Provide notice as early as possible so accounts, permissions and equipment can be addressed before the agreed start date. PS Tech will explain the information required and confirm what can be completed within the available time.

Can You Handle Urgent Employee Departures?

Contact PS Tech as soon as a departure becomes known. We can review the required account, access and device actions, then confirm the work that falls within the agreed support scope.

Can You Work with Our HR Team or Internal IT Staff?

Yes. PS Tech can work with HR, managers and internal IT staff when responsibilities and approval points are agreed. This helps each team know what information to provide and which actions it owns.

Can You Improve an Existing Onboarding and Offboarding Process?

Yes. PS Tech can review your current workflow, identify unclear handoffs and help document a more consistent process. Any proposed changes will be discussed with your team before implementation.

What Our Clients Say

    
 
 
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 Trustindex verifies that the original source of the review is Google. Having recently completed the onboarding process with PS Tech, I can say that they are professional, knowledgeable and friendly.  Queries are attended to promptly and all members of staff are approachable.
  
 
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   Jacqueline Crooks 
 
 
 
 Trustindex verifies that the original source of the review is Google. PK is brilliant, he's always extremely patient, calm and reassuring for someone like me who struggles with tech. Not only does he always resolve the issues I'm struggling with, he also makes great suggestions for improving how I work more efficiently. Great service.
  
 
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   Brendan Allen 
 
 
 
 Trustindex verifies that the original source of the review is Google. “ I can only comment on the service I have received but I have never been disappointed in my dealings with ANY of the representatives from PS Tech.  In this case, my assigned technician Xavier was up to speed quickly and responded exactly as I needed, given the urgency of the requirement "
  
 
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 Trustindex verifies that the original source of the review is Google. “I feel an enormous sense of relief when PS Tech respond to my calls for help. Dennis is like a member of staff in my own company. He's professional, responsive and always gets the job done as quickly as he can.”
  
 
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   Lennox Cato DL 
 
 
 
 Trustindex verifies that the original source of the review is Google. We just wanted to send a message to thank you for all the help and advice you gave us with the move of our office, and updating our computers etc.
Each one of you have been so helpful and patient with us. The service has been impeccable and we certainly couldn't have done it without you! Thank you!
  
 
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   Louise Brake 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thanks to PS tech we are as secure as we can be, and get super fast support and responses. excellent team!
  
 
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   Stephen Cowlin 
 
 
 
 Trustindex verifies that the original source of the review is Google. PS Tech have provided our IT support since 2019. During that time we have overseen replacement of hardware, and moving from location based server to SharePoint. Paul remains closely involved with our requirements and is ably supported by his team from day to day helpdesk queries, to managing our new starters and projects. We would have no hesitation in recommending PS Tech!
  
 
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   Fiona Musariri 
 
 
 
 Trustindex verifies that the original source of the review is Google. They are genuinely helpful. Not just trying to get money out of small business but really tailor what you need and advice you based on your actual business
  
 
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   Vickie Eggs 
 
 
 
 Trustindex verifies that the original source of the review is Google. PS Tech set up my previous laptop way before the pandemic but now I wanted a faster laptop for when I was working away from the office/home. I have known Paul at PS Tech for more than 14 years so I trust his experience and advice implicitly. Paul supplied with me with a new Dell Latitude laptop, and it is soooooo quick!! As I do not live local to PS Tech, they also provided a service to set the computer up in advance and ship it to my home address. That saved me a lot of time and hassle (and heartache as I just don't have the patience they do), and I am glad I asked them. I have absolutely hit the ground running with it. Thanks so much to the team!

Discuss Your Joiners & Leaver Process in Sussex

Schedule a discovery call with PS Tech to review how your business currently handles starters and departures. We will discuss the gaps, clarify who needs to be involved and outline a practical next step.