The BT Switch Off

Don't be left without phone or internet!

What is the BT Switch Off?

In November of 2017 BT Openreach announced its intention to switch off analogue telephone services. The traditional phone lines we have been used to for many years will very soon be no more. BT are already in the process of phasing out analogue services in certain exchange areas. This means new orders of traditional lines are no longer available in those areas.

What is ceasing?

If you are still using a traditional analogue line the 2025 deadline to switch to a digital network is fast approaching and you need to take action.

The following BT services are going to be withdrawn in December 2025: Analogue PSTN Lines, ISDN2 Lines
ISDN30 Lines, ADSL Broadband, Fibre to the Cabinet (FTTC), Superfast Broadband

If you need help or advice switching to digital you can book a free 15 minute discussion with our director, Kevin Turner. Just choose a date on the calendar, or give us a call.

Book a chat with Kevin, our Director

Frequently Asked Question

What Do I Need To Do?

The temptation could be to think that 2025 is far enough away to not have to think about it right now. Our advice would be not to leave it to the last minute. Get the ball rolling now. Why? If everyone has the mentality of leaving it to the last minute the workload for BT could result in delays. You could be left without phone and internet connectivity. Disastrous for any business.

Remember too that this will affect any equipment that currently uses your analogue lines – alarms, EPOS machines, door entry systems, CCTV, fax machines, lift phones and more. If you are unsure of how to go about switching, or the thought is overwhelming, give us a call on 01732 243100 or book a short 15 minute chat. We can help advise you on what your business uses that will be affected and the best options to switch to.

What Are The Options?

Internet Connections

With many options for internet connections which do you choose? SoGEA? FTTP? Leased Line? What does that even mean? Click the button below for an explanation or, get in touch. We’re happy to translate.

SIP Trunks

Offer your business an easy way to connect your existing PBX system to the public telephone network. They use your internet connection to carry and terminate your calls.


VoIP is a cloud based telephone system that uses the internet. Your existing phone numbers can be moved to the new system.

Direct Routing

Microsoft Teams has become a must have tool for many businesses. Direct Routing allows you to make and receive external phone calls within the Teams app, turning it into a fully-fledged phone system.

Grab our guide:

Planning Your Transition to Hosted Telephony

Our free 18 page guide looks at advantages of a hosted solution, the common myths about VoIP along with tips for a successful transition and much more.

How can PS Tech help?

The world of broadband and phone systems can be daunting, full of tech talk, acronyms and jargon that you don’t really understand. We can help turn it into plain English. We can make recommendations based on your requirements, get you setup and keep everything running smoothly with ongoing support, allowing you to run your business.

To get started, give us a call on 01732 243100 or book a 15 minute chat where you can ask questions and we can answer them.

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