About PS Tech

We’re a Sussex-based IT Solutions Provider on a simple mission: To deliver high value business outcomes that empower your growth, scale effortlessly and are always driven by real people that care.

1. Powered by people

Great service isn’t delivered by tools… it’s delivered by people who care, take ownership, and do what they say they’ll do.

For our customers: You get real relationships, not a ticket factory. You can trust us to act in your best interests, explain decisions in plain English, and stay accountable from start to finish.

For our team: We invest in your wellbeing and development, because supported people do their best work. We build a culture where expectations are clear, growth is encouraged, and effort is noticed.

2. Honest, transparent, accountable

We tell the truth, even when it’s uncomfortable, and we take responsibility until the job is done.

For our customers: We recommend what achieves the right outcome, not what’s easiest to sell. We explain the “why” behind our advice and costs - no smoke and mirrors. If we miss the mark, we own it quickly, communicate clearly, and fix it.

For our team: You’ll work in a culture where problems are dealt with, not hidden - so you can do great work without politics or blame.

3. Supportive growth

Growth should feel exciting… not fragile. We help people and businesses grow with the right foundations, guidance, and support.

For our customers: we stabilise and secure the essentials first, then help you plan improvements that support your next stage - productivity, resilience, compliance, and scalability.

For our team: we create opportunities to learn, take on responsibility, and build a career—with support, coaching, and clear expectations.

4. Recognise and reward

Progress happens when good work is seen and valued.

For our customers: You benefit from motivated people who take pride in their work and care about delivering a great experience.

For our team: We call out great effort, great ideas, and great outcomes, because recognition builds confidence and performance. When people step up, we make sure it’s noticed and rewarded.

5. Committed to service excellence

We aim for a service that’s reliable, responsive, and built around outcomes, not noise.

For our customers: That means the right tools, the right processes, and clear ownership, meaning issues are resolved properly and you can get on with running the business. We focus on what matters: uptime, security, continuity, and a smoother day-to-day for your team.

For our team: Excellence is supported with good systems, clear standards, and the time to do work properly. All without cutting corners.

Our clients are growth-minded businesses across the South East of England, typically with 10–300 staff and £1m+ turnover. We align especially well with multi-site care providers, M&E consultancies and contractors, and HVAC firms — sectors where uptime, compliance, and mobile teams matter.

We’re easy to do business with:

• No lock-in contracts unless requested
• Rolling monthly service with price certainty options
• Fast, friction-free support with pre-agreed standards
• Local presence and sector-specific expertise

We stand by our service. That’s why we offer a no-commitment first 6 months. If we under-deliver or cause disruption, we’ll refund your service charges, no questions asked. After that, you can continue monthly or lock in a longer-term agreement for better pricing.