Keeping HVAC businesses connected, secure and scalable
Supporting HVAC teams with reliable IT, mobile-friendly systems and proactive support, so your engineers stay productive and your business keeps moving.
What other HVAC businesses think
Very responsive and understand our needs. Deal with problems in a straight forward no nonsense way and quickly. Keep doing what you do.
Patrick Daly
Managing Director - Hitecsa
Problems we solve for the HVAC sector
Engineers struggle with unreliable systems
WITH PS TECH:
Robust, mobile-ready IT that works wherever your team does.
No centralised control over devices and data
WITH PS TECH:
Secure device management and cloud access that keeps everything in sync.
Poor visibility into job progress and reporting
WITH PS TECH:
Integrated systems that support diagnostics, job sheets and real-time updates.
Cyber risks from field-based teams
WITH PS TECH:
Endpoint protection, staff training and secure access for mobile devices.
IT feels like a bottleneck, not a support system
WITH PS TECH:
Proactive support and strategic planning that helps your business scale.
Getting Started with PS Tech
You'll see the benefits as soon as you start with us.
1
Clarity from day one
We start by understanding your business inside out. You’ll walk away from our first chat with clarity on what’s holding you back and how we’ll fix it.
2
A plan that fits your world
No jargon, no fluff. Just a clear, tailored roadmap that shows how we reduce downtime, improve compliance, and free up your team to focus on what they do best.
3
Seamless setup, zero disruption
Our onboarding is designed to be smooth, fast, and invisible to your day-to-day operations. You’ll be supported by real people who know your sector.
4
Confidence in your IT, every day
You’ll notice the difference immediately. Faster response times, fewer issues, and proactive support keeping your systems and your team performing at their best.
You're guaranteed...
Risk-free first 6 months
Try us with no long-term commitment. If we don't deliver, we'll refund your service fees in full.
Flexible Agreements
Stay on rolling monthly terms or choose 3–5 years for price certainty — whatever fits your business.
Hassle-free IT
We pre-agree decisions (devices, licences, changes) so you get faster results without endless approvals.
Local, people-first support
Sussex-based, responsive, and easy to work with — a partner who knows your business and cares.
We answer your FAQ's
General questions about partnering with PS Tech
Do you understand the specific IT challenges faced by HVAC businesses?
Yes. We work with HVAC teams who need mobile access, secure systems and fast support—especially when engineers are out in the field.
Can you support engineers working remotely or across multiple sites?
Absolutely. We provide mobile device management, cloud access and secure connectivity for teams on the move.
How do you help us stay secure when our team is constantly mobile?
We protect your devices with endpoint security, train your staff to spot threats, and monitor systems to catch issues early.
Can you help us manage job sheets, diagnostics and reporting tools?
Yes. We support the platforms you use and help integrate them with your IT systems for smoother workflows.
What kind of support do you offer outside of normal working hours?
We offer extended and out-of-hours support options to keep your business running—even when your team is working late or on call.
Questions about switching IT Support Providers
We’re unhappy with our current IT provider — how easy is it to switch to you?
Very easy. We handle the transition, minimise disruption and make sure your systems and data are migrated securely.
Will there be any downtime or disruption during the switch?
No. Our onboarding is designed to be seamless and invisible to your day-to-day operations.
Can you help us migrate our systems and data securely?
Yes. We follow strict protocols to ensure everything is transferred safely and without data loss.
What do you need from us to make the transition smooth?
Just access to your current systems and a quick chat with your team. We’ll handle the rest.
How do you handle onboarding and getting to know our setup?
We start with a full audit and discovery session, then build a tailored plan that fits your business.
Operational and support questions
Do you offer on-site support if something goes wrong?
Yes. We provide remote and on-site support depending on your needs and location.
How quickly do you respond to support requests?
Fast. Most issues are resolved within the hour, and urgent problems are prioritised immediately.
Do you provide training for our staff on new systems or cyber security?
We do. Our training is practical, jargon-free and tailored to your team’s day-to-day risks.
Can you support mobile devices used by engineers in the field?
Yes. We manage, secure and support mobile devices so your team can work safely and efficiently.
Can you help us integrate our job management or reporting tools?
Absolutely. We work with your existing platforms and help streamline your workflows.
Cyber security and compliance questions
How do you protect us from cyber threats like phishing or ransomware?
We use layered protection—endpoint security, email filtering, staff training and proactive monitoring—to keep threats out.
Can you help us with data protection policies and staff awareness?
Yes. We provide policy templates, training and regular reviews to keep your team informed and compliant.
Do you offer regular security audits or vulnerability scans?
We do. These help identify risks early and keep your systems secure and up to date.
Questions on cost and value
How much does managed IT support cost for an HVAC business?
It depends on your size and setup, but we offer flexible packages to suit small teams and larger operations.
Are there any hidden fees or long-term contracts?
No hidden fees. You choose between rolling monthly terms or fixed contracts for price certainty.
What’s included in your monthly service?
Unlimited support, proactive monitoring, cyber security, strategic planning and more—all tailored to your business.
How do you help us get value from our IT investment?
We align your IT with your business goals, reduce downtime, and help your team work more efficiently.
What are you waiting for?
Book a chat with Paul to start your journey with PS Tech today.
