Helping the M&E sector to deliver reliably and consistently
Smart, scalable systems that streamline operations, simplify project delivery, and help you win bigger contracts.
Trusted by other building services like you
PS Tech are always on the other end of an email/phone to sort out our IT needs! Great work.
Mark Wood
Project Manager - New Build Maintenance
Problems we solve for the Mechanical & Electrical sector
Losing bids due to poor digital maturity
IT seen as cost, with no ROI
Poor site access to documentation
Lack of standardisation
Inefficient collaboration
Getting Started with PS Tech
You'll see the benefits as soon as you start with us.
Clarity from day one
We start by understanding your business inside out. You’ll walk away from our first chat with clarity on what’s holding you back and how we’ll fix it.
A plan that fits your world
No jargon, no fluff. Just a clear, tailored roadmap that shows how we reduce downtime, improve compliance, and free up your team to focus on what they do best.
Seamless setup, zero disruption
Our onboarding is designed to be smooth, fast, and invisible to your day-to-day operations. You’ll be supported by real people who know your sector.
Confidence in your IT, every day
You’ll notice the difference immediately. Faster response times, fewer issues, and proactive support keeping your systems and your team performing at their best.
You're guaranteed...
Risk-free first 6 months
Try us with no long-term commitment. If we don't deliver, we'll refund your service fees in full.
Flexible Agreements
Stay on rolling monthly terms or choose 3–5 years for price certainty — whatever fits your business.
Hassle-free IT
We pre-agree decisions (devices, licences, changes) so you get faster results without endless approvals.
Local, people-first support
Sussex-based, responsive, and easy to work with — a partner who knows your business and cares.
We answer your FAQ's
General questions about partnering with PS Tech
Do you understand the IT needs of M&E consultants and project-based businesses?
Yes — we work with M&E firms and understand the fast-paced, deadline-driven nature of your work. From managing mobile teams to supporting specialist software and keeping data secure, we tailor our support to fit your projects and workflows.
Can you support our teams across multiple sites, offices, and remote locations?
Absolutely. We support multi-site operations, remote workers, and temporary project offices with secure access, cloud tools, and device management, so your team can stay productive wherever they are.
How do you help us keep projects running smoothly with minimal IT disruption?
We proactively monitor your systems, respond quickly to issues, and plan ahead to avoid downtime. Our goal is to keep your IT invisible, working reliably in the background so your team can focus on delivery.
Can you work with our existing software and systems like AutoCAD, Revit, or estimating tools?
Yes — we support a wide range of industry tools and can work with your software vendors if needed. Whether it’s CAD, BIM, estimating platforms or project management tools, we’ll make sure your systems run smoothly.
How do you support compliance with industry standards and data protection?
We help you meet compliance requirements by securing your systems, managing access, and supporting documentation. Whether it’s ISO standards, GDPR, or client-specific policies, we’ll make sure your IT setup supports your obligations.
Do you offer support for mobile devices and field engineers?
Definitely. We manage mobile devices, set up secure access, and support your field teams with tools that work reliably on-site and on the move.
QuestionCan you help us manage subcontractor access and permissions securely?
Yes — we can set up secure access controls for subcontractors, temporary staff, and joint venture partners. That includes managing permissions, monitoring activity, and ensuring data stays protected.
Questions about switching IT Support Providers
We’re not happy with our current IT provider — how do we switch to you without disrupting live projects?
We handle the transition carefully to avoid disruption. We’ll plan around your project timelines, document your setup, and make sure everything is secure and supported from day one.
Will you work with our internal IT or technical staff during the transition?
Yes — we’re happy to collaborate with your internal team. Whether you have in-house IT or technical leads, we’ll work together to make the switch smooth and efficient.
Can you audit our current setup and recommend improvements?
Absolutely. We start with a full audit to understand your infrastructure, software, and risks. Then we provide clear recommendations to improve performance, security, and reliability.
How do you handle onboarding for a business with multiple departments and locations?
We tailor onboarding to your structure — whether you’ve got head offices, project sites, or remote teams. We document everything, set up monitoring, and introduce your staff to our support process so everyone knows where to go for help.
Operational and support questions
How quickly can you respond to issues that affect project delivery or site operations?
We prioritise anything that impacts delivery. Our support team responds quickly — typically within minutes for urgent issues — and works to resolve problems with minimal disruption.
Do you offer proactive monitoring to prevent downtime on critical systems?
Yes — we monitor your systems 24/7 to catch issues early and prevent downtime. That includes servers, cloud platforms, and key devices used in project delivery.
Can you support our cloud-based project management tools like Procore or Viewpoint?
We can. We support cloud platforms commonly used in construction and M&E, and we’ll work with your software providers if needed to keep everything running smoothly.
Do you provide support for CAD workstations and high-performance hardware?
Yes — we support high-spec machines used for CAD, BIM, and design work. That includes hardware troubleshooting, performance optimisation, and software compatibility.
Can you help us manage IT across multiple joint ventures or temporary project offices?
Definitely. We can set up secure, scalable IT environments for joint ventures, temporary sites, and project-specific teams, with clear access controls and support across locations.
Cyber security and compliance questions
How do you protect sensitive project data and client information?
We use layered security including endpoint protection, secure backups, access controls, and staff training to keep your data safe. We also monitor for threats and respond quickly to any suspicious activity.
Can you help us meet cyber security requirements for public sector or large commercial contracts?
Yes — we support Cyber Essentials and other frameworks. We’ll guide you through the process, help with documentation, and make sure your systems meet the required standards.
Do you offer cyber awareness training for site and office staff?
We do. We provide training sessions and resources to help your team spot threats, understand best practices, and stay safe online, whether they’re in the office or on-site.
Can you help us prepare for Cyber Essentials or other certifications?
Yes — we’ve helped many businesses achieve Cyber Essentials and similar certifications. We’ll assess your setup, close any gaps, and support you through the application process.
Questions on cost and value
How do you price IT support for project-based businesses like ours?
We offer clear, tailored pricing based on your size, setup, and needs. Whether you’re running long-term contracts or short-term projects, we’ll build a package that fits.
Can we scale services up or down depending on project workload?
Yes — our services are flexible. You can scale support, devices, and services up or down as your workload changes, so you’re only paying for what you need.
What’s included in your monthly support package?
Typically: unlimited support, proactive monitoring, cyber protection, backups, and strategic advice. We’ll tailor the package to suit your business and project needs.
How do you help us get more value from our IT systems and infrastructure?
We focus on outcomes, helping you reduce downtime, improve efficiency, and plan ahead. We also advise on upgrades, integrations, and smarter ways to use your existing tools.
What are you waiting for?
Book a chat with Paul to start your journey with PS Tech today.
