For some, the speed at which technology is moving is exciting. For others, it’s overwhelming, even a little frightening. The AI movement leaves a lot of unknowns, and automation, whilst potentially providing massive productivity gains, is confusing for those not living and breathing it.
However, time does not stand still. And whether we love it or hate it, technology will continue to evolve at a rate of knots. So, will you be left behind or do you plan to make the best use of it within your business?
What can AI do for your business?
Yes, AI can make mistakes. The disclaimer at the bottom of ChatGPT for example, says “ChatGPT can make mistakes. Check important info.” As with any information we get off the internet, we need to make sure the original source is reliable. AI shouldn’t be left to make important decisions about our business or anything else for that matter. Humans should always have the final say.
These things aside, the benefits can be huge. There are many tools above and beyond the well-known ChatGPT - tools to assist creatives, tools to brainstorm, problem solve and automate routine tasks. Even tools to transcribe your meetings and provide action points.
Imagine a sea of data in front of you. A numerical nightmare that could take hours to get your head around. AI can analyse the data and provide insights, assisting with more informed decisions.
From a survey of over 7,000 full-time employees, the 2024 AI workplace report by Freshworks showed that 24 business days a year were freed up with AI. Business owners and employees are undoubtedly recognising the benefits.
Moving forward with AI in your business
It’s true that AI is still very much an experiment for many. As time goes on and AI is used more, the benefits will become more obvious. The key for many business owners is to not dive in without a plan. Instead, think about what you want to achieve and how AI can genuinely help.
Ask yourself:
- What tasks are slowing your team down?
- Are you drowning in spreadsheets or data?
- Do your staff spend too much time on admin?
AI might be able to help in small ways that add up fast.
Believe it or not, there is also a very human aspect to the use of AI within a business. Here’s something to think about: How does your team feel about AI? Are they worried they’ll get it wrong or whether they’re even allowed to use it at all? They may not be clear on where the business stands on the use of AI in the workplace.
That’s why communication, education and clear guidelines on the use of AI are vital. Not only to make sure that AI is being used in the way you are happy for it to be used, but also to make sure it is being used safely and securely. Establishing this will help employees feel happier and more confident to use AI in the workplace.
After all, would you give the keys of a supercar to someone that hadn’t had any driving lessons? The same is true with AI.
How we can help
As a Managed Service Provider, we’ve had to keep up with the pace of AI and understand, not just what it can do, but how to use it safely and sensibly. If you're wondering whether AI could save your business time, improve decision-making, or simply help your staff get more done, please reach out to us.
