Next Steps
Book a no-obligation free chat with Paul to learn more about how we can help you to reduce cyber security risks and improve your compliance here.
Get started on your Managed IT & Cyber Security journey with no long-term contract
✔︎ Unlimited IT Support, Managed IT Service & Cyber Security, for one low price
✔︎ Our core Cyber Security suite including:
- Anti-Virus with EDR
- Device encryption
- Web filtering
- Microsoft 365 data backup
- Software patching & updates
- Security awareness training
- Phishing protection
- Phishing simulations
- Password breach monitoring
- SaaS security monitoring
- MS secure score improvements
✔︎ Annual technology & business review
✔︎ New employee and leaver process
✔︎ Expert Microsoft 365 setup and support
✔︎ Annual audit to Cyber Essentials standards
and more . . .
The essential IT & Cyber Security service. Everything in Starter, plus:
✔︎ Better response times than our Starter plan
✔︎ 6-monthly technology & business reviews
✔︎ Regular 6-monthly assessments to Cyber Essentials standards
✔︎ Network device management
✔︎ Intune (MDM) maintenance / compliance checks
For businesses with regulatory requirements. Everything in Essentials, plus:
✔︎ Our best response times for incidents
✔︎ Quarterly technology & business reviews
✔︎ Continuous compliance with quarterly assessments to Cyber Essentials standards
✔︎ Software vulnerability scanning and remediation
✔︎ Device configure and ship service
✔︎ 3-year IT budgeting and planning service (vCIO)
When your business just needs unlimited IT Support on-demand with device protection
✔︎ Unlimited IT Support for a predictable low monthly price
✔︎ Service level agreement with guaranteed response times
✔︎ Joiner & leaver process
✔︎ Endpoint protection pack (required)
- Anti-Virus with EDR
- Device encryption
- Web filtering
- Software patching & updates
✔︎ User protection pack (optional)
- Microsoft 365 data backup
- Security awareness training
- SaaS security monitoring
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STARTER | ESSENTIALS | PREMIUM | JUST IT SUPPORT | |
Commitment options | 1-year, 3-year, 5-year | 1-year, 3-year, 5-year | 1-year, 3-year, 5-year | 30-days |
Renewal termi Tech Speak
Plain English Automatic renewals ensure you can keep using our IT service. This ensures you have ongoing tech support without breaks. |
1-year, 3-year, 5-year | 1-year, 3-year, 5-year | 1-year, 3-year, 5-year | Monthly |
On-boarding feei Plain English |
No onboarding fee | No onboarding fee | No onboarding fee | No onboarding fee |
Unlimited Remote IT Supporti Tech Speak
Plain English What is good Cyber Security without good IT? All our Cyber Security plans including unlimited IT support. Helping you and your staff fix tech issues without coming to your office, using internet tools and calls to guide you or resolve the problems online. |
✓ | ✓ | ✓ | ✓ |
Incident response timesi Tech Speak
Plain English How quickly we promise to get back to you after you ask us for help with a tech problem. Support tickets are prioritised by us as Critical, High or Medium. Our normal hours of service are 08:30 to 17:30 Monday to Friday, excluding weekends and bank holidays. |
Critical 2 hours, High 4 Hours, Medium End of Next Business Day | Critical 1 Hour, High 2 Hours, Medium 8 Hours | Critical 0.5 Hours, High 1 Hour, Medium 8 Hours | Critical 2 hours, High 4 Hours, Medium End of Next Business Day |
Technical assessment to Cyber Essentials standardi Tech Speak
Plain English We check your digital systems using the UK's National Cyber Security Centre's Cyber Essentials standard to find weak spots and suggest ways on how to make them safer. We then help you to get compliant and stay that way. |
Initial audit, then annual | Initial assessment, updated 6-monthly | Initial assessment, updated quarterly | ✘ |
Regular technology and business strategic reviewi Tech Speak
Plain English We take a close look at your current tech setup, then help plan your tech future, ensuring the technology and systems you invest in help your business grow and succeed. |
Annual | 6-Monthly | Quarterly | Annual |
Service description (hover for description) | Included in STARTER? | Included in ESSENTIALS? | Included in PREMIUM? | Included with IT SUPPORT? |
Expert Microsoft 365 setup and supporti Tech Speak
Plain English Microsoft 365 Business Premium has an amazing number of features and benefits. Our team will make sure it is setup properly, securely and safely. We will also provide ongoing support, recommendations and tuition how to use these tools in your business. |
✓ | ✓ | ✓ | ✓ |
Endpoint health monitoring and problem resolutioni Tech Speak
Plain English We keep an eye on each computer in your business to make sure they're running smoothly and safely. If there's a problem, we'll jump in to fix it before it causes any trouble. |
✓ | ✓ | ✓ | ✓ |
Software patchingi Tech Speak
Plain English We make sure your computer programs and systems stay up-to-date with the latest fixes and improvements, so hackers can't exploit any known weaknesses. |
✓ | ✓ | ✓ | ✓ |
Anti-virus with EDRi Tech Speak
Plain English Our advanced antivirus system doesn't just stop viruses; it also identifies suspicious activity and new threats that can harm your computer. Using this smart technology, threats can be identified more quickly. |
✓ | ✓ | ✓ | ✓ |
Windows and macOS device encryptioni Tech Speak
Plain English We use special technology to scramble all the information on your computer, so even if someone tries to access it without permission, they won't be able to see or read your data. |
✓ | ✓ | ✓ | ✓ |
Microsoft 365 / Google data backupi Tech Speak
Plain English We regularly save important stuff from your Microsoft 365 or Google Workspace accounts, so if something goes wrong like accidental deletion or a cyberattack, we can bring it back for you. |
✓ | ✓ | ✓ | Optional user protection pack |
Security awareness trainingi Tech Speak
Plain English We teach your team about online dangers and how to stay safe, like spotting suspicious emails or keeping passwords strong. It's like giving them a superhero cape against cyber villains! |
✓ | ✓ | ✓ | Optional user protection pack |
Best practice Email security i Tech Speak
Plain English Ever wondered why your emails keep going into junk? We will ensure your email internet records are correctly configured and stay that way. We will also protect your email address from being used to scam others. |
✓ | ✓ | ✓ | Optional user protection pack |
SaaS monitoring and protectioni Tech Speak
Plain English Our data is now stored mostly in cloud applications such as Microsoft 365. Our SaaS monitoring and protectiom service watches how users log in and flags any strange or risky behavior, helping keep your accounts and data safe from hackers. |
✓ | ✓ | ✓ | Optional user protection pack |
Phishing protection and trainingi Tech Speak
Plain English Over 90% of successful cyber attacks start with a phishing email. We detect and remove those from your staff inboxes. We also send test phishing emails regulalry to identify where training will benefit staff. |
✓ | ✓ | ✓ | ✘ |
Password breach monitoringi Tech Speak
Plain English Password breach monitoring is like a superhero who watches for bad guys trying to steal your secret codes and tells you so you can keep your toys safe. |
✓ | ✓ | ✓ | ✘ |
Domain & DNS managementi Tech Speak
Plain English We manage your website’s name and its address book (DNS) to ensure people can easily find your site on the internet, your email is reliably and safely delivered, and key email security settings are put into place. |
✓ | ✓ | ✓ | ✓ |
Network & Wi-Fi supporti Tech Speak
Plain English We help keep your IT networks running smoothly, fixing any issues and making sure data flows securely and quickly where it needs to. We also support your team if connection problems arise. |
✓ | ✓ | ✓ | ✓ |
Joiner & leaver processi Tech Speak
Plain English We manage tech tasks when someone joins or leaves your business, like setting up accounts for new people or removing access for those who've left, ensuring things stay secure and organised. This is tailored to your business's unqiue needs. |
✓ | ✓ | ✓ | ✓ |
Standardised bespoke computer buildi Tech Speak
Plain English Using the same apps and software on all computers makes them safer, easier to fix, and cheaper to manage. It helps everyone work better together and keeps things running smoothly. |
✓ | ✓ | ✓ | ✓ |
Remote device & profile setupi Tech Speak
Plain English We get your team's devices and accounts set up right, making sure everyone has what they need to work effectively and securely on their devices from day one. |
✓ | ✓ | ✓ | ✘ |
Network device managementi Tech Speak
Plain English We take care of all the devices that make your internet work smoothly, making sure they're set up right, watching to catch any problems, and keeping everything running safely. |
✘ | ✓ | ✓ | ✘ |
MDM monitoring & maintenancei Tech Speak
Plain English We watch over and manage your MDM platform, making sure all your work devices are managed safely and efficiently, keeping apps and settings secure and up-to-date. |
✘ | ✓ | ✓ | ✘ |
Configure and ship servicei Tech Speak
Plain English We set up your tech devices with all the software and settings they need, then pack them up and send them wherever they need to go, so they’re ready to use straight out of the box. |
✘ | ✘ | ✓ | ✘ |
3-year IT budgeting and planning (vCIO)i Tech Speak
Plain English Working together, we’ll plan and create your tech spending plan for the next three years, making sure it aligns with your business goals and keeps your IT expenditure predicatable. |
✘ | ✘ | ✓ | ✘ |
Service | STARTER | ESSENTIALS | PREMIUM | IT SUPPORT |
On-site service/supporti Tech Speak
Plain English We send a tech expert to your location to help you with any problems that can't be solved remotely, ensuring quick and hands-on solutions. |
£125 p/hr, minimum of 2 hours | As Starter, less 10% | As Starter, less 15% | £125 p/hr, minimum of 2 hours |
Managed Network/Firewalli Tech Speak
Plain English We take care of your network and firewall, making sure they're set up right, watch over them, and fix any issues to keep your data and systems safe and running smoothly. |
from £179 | from £179 | from £179 | from £179 |
Cyber incident remediationi Tech Speak
Plain English We take action to stop and fix any security issues that occur, so your systems and data are safe, and things can get back to normal as quickly as possible after a cyber attack. |
Cyber insurance required | Cyber insurance required | Cyber insurance required | Cyber insurance required |
PLAN INFORMATION:
|
STARTER
£45 /month, per user
|
Commitment | 30-days |
On-boarding fee | None |
Renewal term | Monthly |
Technical audit to Cyber Essentials standard | Initial audit |
Unlimited Remote IT Support | ✓ |
Response times | Critical 2 Hours, High 4 Hours, Medium End of Next Business Day |
Regular technology and business strategic review | Annual |
PLAN INFORMATION:
|
ESSENTIALS
£60 /month, per user
|
Commitment | 12-months |
On-boarding fee | None |
Renewal term | Annual |
Technical audit to Cyber Essentials standard | Initial audit, updated and reviewed quarterly |
Unlimited Remote IT Support | ✓ |
Response times | Critical 1 hour, High 2 Hours, Medium 8 Hours |
Regular technology and business strategic review | 6-Monthly |
PLAN INFORMATION:
|
PREMIUM
£70 /month, per user
|
Commitment | 12-months |
On-boarding fee | None |
Renewal term | Annual |
Technical audit to Cyber Essentials standard | Initial audit, updated and reviewed monthly |
Unlimited Remote IT Support | ✓ |
Response times | Critical 0.5 Hours, High 1 Hour, Medium 8 Hours |
Regular technology and business strategic review | Quarterly |
PLAN INFORMATION:
|
CUSTOM
Speak to us about what you need
|
Commitment | Tailored |
On-boarding fee | None |
Renewal term | Tailored |
Technical audit to Cyber Essentials standard | Tailored |
Unlimited Remote IT Support | Tailored |
Response times | Tailored |
Regular technology and business strategic review | Tailored |
FEATURES & BENEFITS:
|
STARTER
£45 /month, per user
|
Expert Microsoft 365 setup and support | ✓ |
Microsoft 365 Risky Sign-on detection | ✓ |
Endpoint health monitoring and problem resolution | ✓ |
Software patching | ✓ |
Next-Gen anti-virus with XDR | ✓ |
Windows and macOS device encryption | ✓ |
Microsoft 365 / Google data backup | ✓ |
Security awareness training | ✓ |
Domain & DNS management | ✓ |
Network & Wi-Fi support | ✓ |
Joiner & leaver actions | ✓ |
Remote device & profile setup | ✓ |
Network device management | ✘ |
MDM monitoring & maintenance | ✘ |
Configure and ship service | ✘ |
3-year IT budgeting and planning (vCIO) | ✘ |
FEATURES & BENEFITS:
|
ESSENTIALS
£60 /month, per user
|
Expert Microsoft 365 setup and support | ✓ |
Microsoft 365 Risky Sign-on detection | ✓ |
Endpoint health monitoring and problem resolution | ✓ |
Software patching | ✓ |
Next-Gen anti-virus with XDR | ✓ |
Windows and macOS device encryption | ✓ |
Microsoft 365 / Google data backup | ✓ |
Security awareness training | ✓ |
Domain & DNS management | ✓ |
Network & Wi-Fi support | ✓ |
Joiner & leaver actions | ✓ |
Remote device & profile setup | ✓ |
Network device management | ✓ |
MDM monitoring & maintenance | ✓ |
Configure and ship service | ✘ |
3-year IT budgeting and planning (vCIO) | ✘ |
FEATURES & BENEFITS:
|
PREMIUM
£70 /month, per user
|
Expert Microsoft 365 setup and support | ✓ |
Microsoft 365 Risky Sign-on detection | ✓ |
Endpoint health monitoring and problem resolution | ✓ |
Software patching | ✓ |
Next-Gen anti-virus with XDR | ✓ |
Windows and macOS device encryption | ✓ |
Microsoft 365 / Google data backup | ✓ |
Security awareness training | ✓ |
Domain & DNS management | ✓ |
Network & Wi-Fi support | ✓ |
Joiner & leaver actions | ✓ |
Remote device & profile setup | ✓ |
Network device management | ✓ |
MDM monitoring & maintenance | ✓ |
Configure and ship service | ✓ |
3-year IT budgeting and planning (vCIO) | ✓ |
FEATURES & BENEFITS:
|
CUSTOM
Speak to us about what you need
|
Expert Microsoft 365 setup and support | Tailored |
Microsoft 365 Risky Sign-on detection | Tailored |
Endpoint health monitoring and problem resolution | Tailored |
Software patching | Tailored |
Next-Gen anti-virus with XDR | Tailored |
Windows and macOS device encryption | Tailored |
Microsoft 365 / Google data backup | Tailored |
Security awareness training | Tailored |
Domain & DNS management | Tailored |
Network & Wi-Fi support | Tailored |
Joiner & leaver actions | Tailored |
Remote device & profile setup | Tailored |
Network device management | Tailored |
MDM monitoring & maintenance | Tailored |
Configure and ship service | Tailored |
3-year IT budgeting and planning (vCIO) | Tailored |
ADDITIONAL SERVICES
|
STARTER
|
On-site service/support | £125 p/hr, minimum of 2 hours |
Managed Network/Firewall | from £179 |
Cyber incident remediation | Cyber insurance required |
ADDITIONAL SERVICES
|
ESSENTIALS
|
On-site service/support | As Starter, less 10% |
Managed Network/Firewall | from £179 |
Cyber incident remediation | Cyber insurance required |
ADDITIONAL SERVICES
|
PREMIUM
|
On-site service/support | As Starter, less 15% |
Managed Network/Firewall | from £179 |
Cyber incident remediation | Cyber insurance required |
ADDITIONAL SERVICES
|
CUSTOM
Speak to us about what you need
|
On-site service/support | Tailored |
Managed Network/Firewall | Tailored |
Cyber incident remediation | Cyber insurance required |
Get Cyber Essentials accredited, and improve your compliance with this great value pack
✔︎ Cyber Essentials accreditation
✔︎ Automatic email signatures with your brand
✔︎ Online portal for your HR policies
Enhance the security of your Managed IT & Cyber Security plan with these optional low cost add-on packs
Optional add-on services
✔︎ MDR (24/7 security monitoring and threat alerting)
✔︎ Business password manager
✔︎ Secure VPN for private internet access
✔︎ Secure Service Edge
✔︎ Application whitelisting
✔︎ Vulnerability scanning
✔︎ Network pentration testing
Book a no-obligation free chat with Paul to learn more about how we can help you to reduce cyber security risks and improve your compliance here.