If your inbox feels more like a distraction than a helpful tool, you’re not alone.
Customer emails, supplier updates, internal messages, and the occasional bit of junk can quickly pile up. And when something important gets buried, it can lead to delays, confusion, or missed opportunities.
Microsoft is introducing a new feature to help with this.
Outlook’s Priority view, powered by Copilot (Microsoft’s AI assistant), is coming soon to iOS and Android. It will automatically sort your inbox into two clear categories: High Priority and Needs Replies.
So when you open Outlook on your phone, the emails that matter most will be easy to spot. No more scrolling or second-guessing what needs your attention.
For busy teams, this can reduce the stress of managing email and give people confidence that they’re not missing anything vital.
Here’s what to keep in mind:
- Priority view is being rolled out gradually and may not be available to everyone until late 2025.
- It’s only available to businesses using Microsoft 365 with a Copilot license, as Copilot is a paid add-on.
If you’re already exploring AI tools to help your business work smarter, this is one to watch.
And if you’d like to talk about how Copilot could support your team, whether in Outlook, Teams, or elsewhere, we’re here to help. From smarter email setups to better collaboration tools, we’ll help you stay on top of your tech.
